Frequently Asked Questions

Everything you need to know about shopping with Palava Clothing UK.

What is your shipping policy for UK orders?

We offer standard and express shipping options across the UK. Standard delivery typically takes 3-5 working days, while express delivery arrives within 1-2 working days.

Do you offer international shipping?

Yes, we ship our unique designs worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What is your return and exchange policy?

We want you to love your purchase. If you are not completely satisfied, you can return your items within 28 days of receipt for a full refund or exchange, provided they are in original condition.

How can I find the right size for me?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as vintage-inspired cuts may differ from high-street sizing.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your fabrics sustainably sourced?

Sustainability is at our core. We use high-quality natural fibers such as organic cotton and linen, and we work closely with ethical manufacturers to ensure fair production standards.